They also have the confidence that if the issue cannot be quickly resolved over the phone, they know that help is on the way promptly…regardless of the time, day, or location.

An emergency RESPONSE™ call may have a relatively simple resolution, or by contrast, it could require a distribution infrastructure emergency cutover inclusive of rebuilt and or new switchgear. Whatever the case, you can be fully confident in our technical service personnel to provide the appropriate remedy in the timeliest and most cost-effective way.